CST Program Registration No.2161788-70

65 El Cortez Drive, Napa CA 94559

Telephone: +1 415 286 0522

Email: Tempe@passatempotravel.com

By using our services, you are signifying your agreement with the following terms and conditions, on behalf of yourself and all members of your traveling party (“you”).

If you elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any loss may exist under the circumstances of a pandemic, pre-existing medical conditions, changes in circumstance and other policy exclusions. No representation or description of any insurance policies available constitutes a representation by us about the insurance. We advise you to compare the coverages available from travel insurance carriers, credit card companies, automobile insurance carriers and homeowners insurance carriers directly for details and to contact the carriers directly for details.

You agree that we have no responsibility or liability for your decision to purchase or not to purchase travel insurance, for the terms of any such travel insurance you decide to purchase, or for any denial of claim by the supplier of your travel insurance.

Please check your documents when you receive them. You agree to review your itinerary and other travel documents for accuracy and to inform us promptly of any issues. The names on your documents must match your government-issued ID.

Minimum check-in for domestic flights is 1 ½ hours, for international flights, 3 hours. Due to heightened security measures, you should allow extra time before scheduled departure. Failure to arrive within your carrier’s specified time could result in denied boarding and fees or forfeiture of ticket price.

FOR DOMESTIC AIR TRAVELERS: All passengers must present accepted photo identification such as a passport or other state or government--issued photo. Beginning on May 7, 2025, every air traveler will need to present Real ID-compliant identification to be permitted to board a domestic flight; therefore, those holding a non-compliant driver’s license will need to present an acceptable alternate form of identification, such as a valid U.S. passport.

FOR INTERNATIONAL TRAVELERS: You must have a passport to travel to another country. International destinations may have additional requirements such as a visa that you must obtain prior to departure. If you are a non-US citizen, different immigration requirements apply. You are responsible for contacting the relevant consulate(s) to determine what documentation is required. Without proper identification, or passport and necessary visas, you will not be permitted to depart. Call us if you need assistance with passports or visas.

You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination and your connecting points, and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination. Many countries require your passport to be valid for six months or more after your date of entry. Some countries will not admit persons convicted of a crime. Some countries require both parents’ consent for minors to travel.

It is your responsibility to understand and abide by all government requirements and restrictions when traveling. This may include the following: health affidavit forms; health screenings prior to departure and/or upon arrival; temperature screenings prior to departure and/or upon arrival; travel reason affidavit forms; online travel authorizations; airline safety & health requirements, such as health forms, screenings, face coverings; in-country requirements, such as periodic temperature checks, quarantine, face coverings; visas. Failure to meet the requirements and/or restrictions puts you at risk for fines, quarantine or deportation at your expense.

Passatempo Travel (“we” or “us”) is a sole proprietorship acting as an independent travel advisor. We act as sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary or confirmation (“Suppliers”). We are not responsible for the acts or omissions of the Suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. You acknowledge that your travel plans may be interrupted or cancelled by the Supplier, a government entity, or other third party over which we have no control. You further acknowledge that the Supplier's own cancellation, rebooking and refund policies, subject to any applicable law that is now or may later be in effect, will govern your rights and remedies, including your right to receive a refund. If your plans change enroute, check with Suppliers for charges, changes and applicable fees. We have no special knowledge regarding the financial condition of the Suppliers and no liability for recommending a trip credit in lieu of a refund.

If a Supplier is insolvent or bankrupt, it may not obligated to honor your reservation or to refund tickets. If a Supplier is insolvent or bankrupt, it might continue service, limit service, or stop completely. Other Suppliers may or may not accept travelers from an insolvent or bankrupt Supplier under limited circumstances. Some travel insurance plans may cover losses due to the insolvency or bankruptcy of a Supplier.

Schedules and fares are based on current tariffs that are subject to change without notice. Travel arrangements are subject to Suppliers’ supplemental price increases that may be imposed by the supplier and/or government, even after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them.

We have endeavored to secure the lowest possible fares and fees, suitable for your travel requirements, based on space available at the time of booking, accessible sources of information, and our personal knowledge. However, we do not guarantee that the fares and fees indicated on the your itinerary or ticket will be the lowest possible fare at departure date. Please contact us before departure if you wish to recheck any newly introduced fare or fee that may correspond with your specific travel requirements. If a Supplier drops the price of a trip after booking, we will try to assist you with rebooking if the Supplier allows it, and a fee may apply. We do not guarantee any refunds or successful rebooking.

You agree not to purchase a ticket or tickets containing flight segments that you will not be using, such as a "point-beyond", "hidden-city", or "back-to-back tickets". You acknowledge that the airlines generally prohibit all such tickets. If you do not use one of the flights in your reservation, the airline can cancel your remaining itinerary, and it may confiscate your frequent flyer points. You agree to be responsible for airline claims based on any violation of airline reservation rules.

To change or cancel your itinerary, you must do so prior to originally scheduled departure. We reserve the right to charge processing fees in the event of refunds, cancellations and other services. If you are holding guaranteed hotel or car reservations you wish to cancel, you must contact the vendor directly adhering to their cancellation policy. We are not responsible to pay you for any loss you incur due to your failure to travel or your failure to follow the change or cancel policies of any travel vendor.

We assume no responsibility for and shall not be liable for the acts or omissions on the part of any other party not under our control or any acts of God, unsafe conditions, war, terrorism, health hazards including pandemics, illness, weather hazards, or the suitability for a disabled person of any portion of any trip. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at www.travel.state.gov , click on "Find International travel Information” then click on "Country Information", and fill in the name of the destination country. For medical and health information, we recommend going to the Centers for Disease Control website at www.cdc.gov/travel , then click on “Destinations” and scroll to the name of the destination country. It is your personal decision to travel, and you are doing so with full knowledge of current governmental travel recommendations and travel restrictions.

Under California law, if a Supplier cancels its travel services, where you are not at fault and have not canceled, all sums paid to us for services not provided will be promptly refunded, unless you advise us to the contrary, in writing, after cancellation. This does not apply where we have remitted the payment to another registered wholesale seller of travel or to a Supplier, without obtaining a refund, and where the Supplier defaults in providing the agreed-upon transportation or service. In this situation, we must provide you with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.

If you reside in California, this transaction is covered by the California Travel Consumer Restitution Fund (TCRF). Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; P.O. Box 6001; Larkspur, CA 94977-6001; or by visiting TCRC’s website at: www.tcrcinfo.org

If you do not reside in California, then this transaction is not covered by the California Travel Consumer Restitution Fund.

You agree to present any claims against us within 30 days after your trip ends. Any dispute shall be submitted to mediation within ninety (90) days after the incident, and you acknowledge that failure to timely submit to mediation limits the applicable statute of limitations for any claims to ninety (90) days after the incident. All claims brought by you or us which are not resolved in mediation will be determined in the Superior Court for Napa County, CA, and you and we consent to the exclusive jurisdiction of such Court.